The Registrant WHOIS contact information verification service ensures compliance with ICANN regulations that came into effect on January 1, 2014. This mandates that all accredited registrars must verify the accuracy of Registrant WHOIS contact information for all new domain registrations and any modifications made to Registrant details.
Domains may be suspended for various reasons, primarily due to unverified email addresses. If you have recently registered a domain, the suspension may occur because the email address associated with the Registrant is unverified. Alternatively, if there have been changes to the Registrant's contact details (such as the first name, last name, or email address), these changes also need to be verified before the domain can be reactivated.
If you own the suspended domain, you can take action to reactivate your site:
| Question | Answer |
|---|---|
| Why was my domain suspended? | ICANN requires verification of Registrant contact information within 15 days. If not verified, the site is suspended pending verification. |
| How can I lift the suspension on my domain? | The suspension will be lifted once the WHOIS information is successfully verified. Ensure your contact information is complete and accurate through your domain provider. |
| Who is ICANN? | ICANN is responsible for coordinating the global Internet’s unique systems of identifiers and ensuring its stable and secure operation. |
If you have any further questions regarding the WHOIS verification process, please refer to your domain registrar for assistance.