If you're encountering a warning when trying to access Matomo from a different URL than the one it is configured for, our service provides guidance to resolve this issue efficiently. The message indicates a mismatch between the URL you're trying to access and the one configured in Matomo, ensuring the integrity and security of your data analytics.
When you try to access Matomo through an unauthorized URL, such as www.jaganathprodukcija.com, while it is configured to run at piwik.pf.bananadmin.com, a security warning appears. This is a protective measure to ensure that your analytic data remains secure from unauthorized access.
To resolve this, follow these steps:
| Step | Action |
|---|---|
| 1 | Contact your Matomo administrator to inform them about the warning. |
| 2 | Edit the config.ini.php file located in the piwik/config directory. |
| 3 | Add the following lines under the [General] section: |
[General]trusted_hosts[] = "www.jaganathprodukcija.com" | |
| 4 | Save the changes and attempt to log in again. |
| 5 | For those who wish to disable the trusted host check (not recommended), you can add: |
[General]enable_trusted_host_check=0 | |
| 6 | Save the file and access Matomo without a warning. |
While it is possible to disable the security feature for convenience, we strongly advise against it. Keeping the trusted host check enabled ensures that your analytics platform remains secure from external threats.
For ongoing support, reach out to your Matomo administrator for further assistance and best practices in maintaining the security of your access.
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